Challenges for Managing Complex Application Portfolios: A Case Study of South Australian Public Sector Agency
International Journal of Managing Information Technology (IJMIT) WJCI Indexed ISSN: 0975-5586 (Online); 0975-5926 (Print) http://airccse.org/journal/ijmit/ijmit.html Article: Challenges for Managing Complex Application Portfolios: A Case Study of South Australian Public Sector Agency Authors Yaser Mirza, University of South Australia, Australia Abstract This research explores the challenges in management and the root cause for complex application portfolios in the public sector. It takes Australian public sector organisations with the case of South Australia Police (SAPOL) for evaluation it being one of the significant and mission critical state government agencies. The exploratory research surfaces some of the key challenges using interview as primary data collection source, along with archive records, documentation, and direct observation as secondary sources. This paper reports on the information analysed surfacing eight key issues. It highlights that the or...