Towards Smart Riyadh : Riyadh Wiki Information and Complaining System
International Journal of Managing Information Technology (IJMIT) ISSN: 0975-5586 (Online); 0975-5926 (Print) http://airccse.org/journal/ijmit/ijmit.html Article: Towards Smart Riyadh : Riyadh Wiki Information and Complaining System Authors Eman Al Helal and Hala Mokhtar, King Saud University, KSA Abstract In the past ten years, the role of citizens to achieve smart city vision is realized and the people-centric Smart City model has been stressed. In this paper, we propose “Riyadh Wiki Information and Complaining System” for citizen engagement in Riyadh city in Saudi Arabia. The system follows the crowd sourcing approach by allowing citizens to act as sources of data to support the government and to improve their city. It also follows the co-design approach by being an open source platform that allows citizens to cooperate to build the system and add new services. The system aims at enhancing citizens’ life and solving governmental issues like transparency, tru...