UPPING THE ANTE: USING RFID AS A COMPETITIVE WEAPON TO FIGHT SHOPLIFTING AND IMPROVE BUSINESS INTELLIGENCE
International Journal of Managing Information Technology (IJMIT) ISSN: 0975-5586 (Online); 0975-5926 (Print) http://airccse.org/journal/ijmit/ijmit.html ARTICLE UPPING THE ANTE: USING RFID AS A COMPETITIVE WEAPON TO FIGHT SHOPLIFTING AND IMPROVE BUSINESS INTELLIGENCE David C. Wyld 1 and Michael C. Budden 2 1 Department of Management, Southeastern Louisiana University, Hammond, LA USA 2 Department of Marketing & Supply Chain Management, Southeastern Louisiana University, Hammond, LA USA ABSTRACT This paper explores how RFID (radio frequency identification) technology can be employed to fight the ever-growing shoplifting problem, estimated to cost the world’s retailers almost $100 billion annually. The paper provides an overview of RFID technology. We then analyze how RFID is beginning to see utilization in-store not just for security, but as a vehicle to improve inventory management and business intelligence as well. This paper demonstrates...