International Journal of Managing Information Technology (IJMIT)

5 th International Conference of Managing Value and Supply Chains (MaVaS 2019) November 30 ~ December 01, 2019, Dubai, UAE https://csty2019.org/mavas/index.html Call for Papers 5 th International Conference of Managing Value and Supply Chains (MaVaS 2019) is a peer-reviewed forum for presenting articles that contribute new results in all areas of value and supply chain management. The conference provides a platform to disseminate new ideas and new research, advance theories, and propagate best practices in the management of value and supply chain management, looking across both product and service-based businesses. This will include works based in service management, logistics and distribution, operations management, process management, flow control, and customer service. Authors are solicited to contribute to the conference by submitting articles that illustrate research results, projects, surveying works and industrial experiences that describe significant ...

5 th International Conference of Managing Value and Supply Chains (MaVaS 2019) November 30 ~ December 01, 2019, Dubai, UAE https://csty2019.org/mavas/index.html Call for Papers 5 th International Conference of Managing Value and Supply Chains (MaVaS 2019) is a peer-reviewed forum for presenting articles that contribute new results in all areas of value and supply chain management. The conference provides a platform to disseminate new ideas and new research, advance theories, and propagate best practices in the management of value and supply chain management, looking across both product and service-based businesses. This will include works based in service management, logistics and distribution, operations management, process management, flow control, and customer service. Authors are solicited to contribute to the conference by submitting articles that illustrate research results, projects, surveying works and industrial experiences that describe significant ...

5 th International Conference of Managing Value and Supply Chains (MaVaS 2019) November 30 ~ December 01, 2019, Dubai, UAE https://csty2019.org/mavas/index.html Call for Papers 5 th International Conference of Managing Value and Supply Chains (MaVaS 2019) is a peer-reviewed forum for presenting articles that contribute new results in all areas of value and supply chain management. The conference provides a platform to disseminate new ideas and new research, advance theories, and propagate best practices in the management of value and supply chain management, looking across both product and service-based businesses. This will include works based in service management, logistics and distribution, operations management, process management, flow control, and customer service. Authors are solicited to contribute to the conference by submitting articles that illustrate research results, projects, surveying works and industrial experiences that describe significant ...

International Journal of Managing Information Technology (IJMIT) ISSN:0975-5586(Online);0975-5926(Print) http://airccse.org/journal/ijmit/ijmit.html “ IT SERVICE MANAGEMENT SYSTEM FOR CENTRAL BANK OF SUDAN” Elshimaa Badr Eldin Hago1 Maria Emmalyn Asuncion De Vigal Capuno2 And Salah Hassan Malik Ali3 Faculty of Information Technology, Future University Sudan, Khartoum, Sudan ABSTRACT IT Service Management System is an application to implement and manage Information Technology Infrastructure Library (ITIL) best practices framework. This framework aims to align the IT services with the business needs by insuring the quality of services provided to business. This IT service Management system links people, processes and technology within the Central Bank of Sudan as the main site of the project. The Central Bank of Sudan is the main bank that governs Sudan's banks rules and regulations. The bank was formed in 1960 with headquarters located in the ...