Encouraging Knowledge Sharing using Web 2.0 Technologies in Higher Education: A Survey
Shuaibu Hassan Usman1
and Ishaq Oyebisi Oyefolahan2
1Department of Management and Information Technology, Abubakar Tafawa Balewa
University, Bauchi, Nigeria
2Department of Information System, International Islamic University Malaysia, Kuala
Lumpur, Malaysia
ABSTRACT
As the technology continuous to advance, new technologies have emerged with the capability to
revolutionize knowledge sharing practices. Web 2.0 exemplifies such new technologies, which provides
dynamic way of interactions of people and businesses. In learning environment, Web 2.0 technologies
support and enhance teaching and learning of students. Therefore, the main aim of this study focuses on the
determining the ways to encourage knowledge sharing through web 2.0 technologies from students’ point
of views. A total of 287 students responded to the online questionnaire in International Islamic University
Malaysia (IIUM). Descriptive statistics was used in data analysis. The results show that students used web
2.0 technologies in learning and sharing knowledge among them. In addition, the study found eight items
on ways to encourage and enhance knowledge sharing among students in the University. These items
include Create Awareness, Provide facilities, Internet Accessibility, Ease of use, Encourage Teamwork,
Materials Availability, Improved and Response, and Motivation.
KEYWORDS
Web 2.0, Higher Education, Knowledge Sharing, Students
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