User Experience and Digitally Transformed/Converted Emotions
Mohammad Rafat Odeh1, Dr. Badie Sartawi2
, Dr. Jad Najjar3
1
Information &Technology Center, Al-Quds Open University, Palestine
2
Faculty of Science &Technology, Department of Computer Science, AlQuds
University, Palestine
3
Faculty of Science &Technology, Department of Computer Science, Al-Quds
University, Palestine
ABSTRACT
In human natural interaction (human-human interaction), humans use speech beside the non-verbal cues
like facial expressions movements and gesture movements to express themselves. However, in (humancomputer
interactions), computer will use the non-verbal cues of human beings to determine the user
experience and usability of any software or application on the computer. We introduce a new model called
Measuring User Experience using Digitally Transformed/Converted Emotions (MUDE) which measures
two metrics of user experience(satisfaction and errors) , and compares them with SUS questionnaire results
by conducting an experiment for measuring the usability and user’s experience.
KEYWORDS
Usability, User Experience, Emotions, Facial Expressions, Gestures, MUDE Model.
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